20 September, 2024
With a total fire ban declared for the Greater Sydney and Illawarra area and this weekend being the NSW Rural Fire Service’s Get Ready Weekend 2024, it’s a timely reminder on who the Land Rights Network should contact in case of an emergency.
The NSW Aboriginal Land Council (NSWALC) encourages Local Aboriginal Land Councils (LALCs) to access services from providers, who are best placed to help in the case of an emergency.
Contact your local RFS brigade to learn more about the Get Ready Weekend events happening near you. These events, held across approximately 500 locations in NSW, aim to raise awareness and promote the Get Ready message and preparedness in your community.
We’ve included a useful table below for other emergency contacts.
List of Key Disaster Response Agencies and Organisations
Stakeholder | Contact Details | Role |
NSW Police | Phone: 000 in life threatening emergencies; 131 444 for non-emergencies. Online: Select Region > Area Command name for full contact details of local command Regions, Commands, and Districts – NSW Police Public Site | NSW Police are focused on preventing, detecting and investigating crime; monitoring and promoting road safety; maintaining social order; performing and coordinating emergency and rescue operations. |
NSW Reconstruction Authority (Formerly Resilience NSW) | Phone: 02 9212 9200 Online: NSW Reconstruction Authority | NSW Government Email: info@reconstruction.nsw.gov.au | Replacing Resilience NSW, the Authority is responsible for overseeing the State’s preparedness, resilience, and recovery from natural disasters. The authority oversees emergency services, with a focus on long-term rebuilding and risk mitigation. |
Rural Fire Service (RFS) | Online: RFS Brigades (Click on District Name > Brigades > Brigade name for Local Brigade contact details) Our Districts – NSW Rural Fire Service | The RFS provides fire and emergency services. The RFS attend a range of incidents and activities, including: Bush and grass fires, House and structure fires, Storm damage, Search and rescue, Motor vehicle accidents, Community education, Bush fire mitigation. |
Fire & Rescue NSW (F&RNSW) | Phone: 000 in life threatening emergencies Online: Enter the Town/Suburb name or postcode in the search bar and click on the relevant local fire station to access their contact details Find a fire station – Fire and Rescue NSW | F&RNSW protects 90% of the State’s population from emergencies involving fire, motor vehicle accidents and other dangerous situations. They protect 100% of the State’s population from hazardous materials emergencies and building collapse. F&RNSW also develop and deliver a range of community safety initiatives and prevention programs. |
State Emergency Service (SES) | Phone: 132 500 for emergency help during storms and floods Contact Us | NSW State Emergency Service | The SES is an emergency and rescue service dedicated to assisting the community. This includes: Road accident rescue, Vertical rescue, Bush search and rescue, Evidence searches. |
Local Emergency Management Officer (LEMO) and Committee (LEMC) | Online: Relevant Local Governments contact details can be found here: Local Government Directory – Office of Local Government NSW | The LEMC is responsible for the preparation of plans in relation to the prevention of, reparation for, response to and recovery from emergencies in the local government area. Councils appoint a Local Emergency Management Officer (LEMO) to act as the organisation’s co-ordinator for responding to emergency events |
Minister for Emergency Services | Online: Submit an online enquiry via the form in the link Contact the Minister for Customer Service and Digital Government, Emergency Services and Youth Justice | NSW Government | Minister within the NSW Government who has the oversight of the emergency service agencies (RFS, Fire & Rescue NSW, SES) |
NSW Health | Phone: (02) 9391 9000 (General line) | NSW Health is primarily responsible for the public health system in New South Wales, particularly through public hospitals as well as associated agencies and statutory authorities, such as the NSW Ambulance service. The provision or delivery of health services are delegated to 16 Local Health Districts, who provide services in a wide range of settings, from primary care posts in the remote outback to metropolitan tertiary health centres. |
FoodBank NSW/ACT | Phone: 02 9756 3099 Email: office@foodbanknsw.org.au | Foodbank plays a major role in times of emergency and natural disasters such as fires, floods and cyclones. Foodbank is involved in disaster relief, providing essential supplies to support the work of first responders and emergency services as well as giving ongoing assistance to affected communities during the Disaster Response and recovery phases. |
OzHarvest | Phone: 1800 108 006 Email: info@ozharvest.org | OzHarvest focuses on reducing food waste and building food sustainability and security. OzHarvest runs regular market stalls and hamper deliveries across NSW as well as providing support to communities during disasters. |
Ask Izzy | Online: https://askizzy.org.au | Ask Izzy is a website that collates a list of available assistance in your local area and connects people in need with housing, a meal, money help, family violence support, counselling and much more. |